Superchat’s multiple CTAs confuses new users!

HSProdesign
1 min readJan 11, 2024

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“With multiple CTAs competing for attention, visitors get stuck in “decision paralysis.”

Superchat Teardowns

It’s tempting to capture the market when you have such an amazing product like Superchat

Yes, we want to help our users with all possible ways.

But, giving them too many options would surely confuse them.

It’s like trying to tell a dozen friends your funniest joke at once — the impact gets lost in the noise.

As a rule of thumb, stick to one primary CTA with one or two secondary CTAs for alternative paths.

Focus on clarity, prioritize the most important action, and keep the visitor’s journey smooth and straightforward.

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